JB Hi-Fi Brookvale is a popular store located in the Brookvale area, known for its wide range of technology gadgets and electronics. With over a thousand positive reviews on Google Maps, the store offers customers a variety of deals and price matches, ensuring they get the best possible deals. From phones to TVs, JB Hi-Fi Brookvale offers a broad range of electronics. The store is conveniently located, making it easily accessible to visitors from across the region. The staff at JB Hi-Fi Brookvale are knowledgeable and helpful, ensuring that customers are assisted with their purchases. Whether you're a tech enthusiast or just looking to upgrade your electronics, JB Hi-Fi Brookvale is the perfect destination for you.
![](https://static.where-e.com/Australia/New_South_Wales/Northern_Beaches_Council/Jb-Hi-Fi-Brookvale_cda0ced74becab9eee7a083a52ff6016.jpg)
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- NFC mobile payments
- Wheelchair-accessible car park
- In-store shopping
- In-store pick-up
Reviews
Absolutely the only place to shop !!
The staff always do there best with products and pricing. Best value for money anywhere 👌 …
Today is the 2nd time I have been to this store when no staff offered us assistance even whilst we had been looking at the record players for a long period of time. All hanging at the counter next to the area we were in chatting to each other. Unless you want apple products they won't bother to help you.
Terrible customer service. Spent almost 20 minutes on the counter trying to pre-order a game back in July as the staff member was having difficulties to redeem my birthday voucher, finally being told to keep the receipt "just in case" I had problems when collecting the product I had paid in full. When I collected the game, I had to pay its full price again due to a *problem* in their system, despite having kept that pre-order receipt in my wallet for almost 2 months.
If you are a serious videogame collector, never buy "new" games at JB - not only they will remove the shrink wrap for some reason, they also sticky tape receipts and bonus items to the box, which obviously causes damage and reduces value.
edit
Two of the staff members even argued that they only charged $10 as it would be impossible to charge full price on a pre-order. Well, how come I just pre-ordered MGS Master Collection paying its $89 full price if the game will only be released on October 24th? Of course I have purchased it at a different JB Hi-Fi store this time. Don't waste your time at Brookvale.
Best customer experience!!! Best place to shop for electronic items. I broke my Mac last week and end up buying a new computer. Don't want to spend that much. tho. Thanks heaps Scott for the help.. he showed me different options. love my new Lenovo chromebook!! Got something that has best value for money.
JB hi Fi don't sell RCA leads apparently because they've "downgraded their music section and maybe I should go to mall music" he says . I wonder if the kids that work there even know what hi fi is without googling it .
Maybe reflect on the name of your business and think about changing it .
I gave 2 stars, one star for each second the kid spent trying to help me
James out the back was a lovely bloke who helped me pack my brand new Tele in my car. Lovely service and great price!
Normally have a good experience in this store but the register staff need to be trained in better customer service.
Good bargains found and the store was quite busy but not too much of a wait to get service
Location
Store 191/191 Old Pittwater Rd, Brookvale NSW 2100, Australia
Hours
-
Monday
09:00 AM - 06:00 PM
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Tuesday
09:00 AM - 06:00 PM
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Wednesday
09:00 AM - 09:00 PM
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Thursday
09:00 AM - 06:00 PM
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Friday
09:00 AM - 06:00 PM
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Saturday
09:00 AM - 06:00 PM
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Sunday
10:00 AM - 05:00 PM
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